Seyed Younes Shaterzadeh Chaharsoughi

Toronto, ON | (647) 981-6556 | younesshater@proton.me
LinkedIn: linkedin.com/in/younesshaterzadeh

Professinal Summery

Goal-oriented and dependable Computer Programming graduate from Seneca College with hands-on experience in full-stack development, network configuration, and customer-focused technical support. Entrepreneurial mindset with proven ability to manage projects independently while collaborating effectively in team environments. Strong communicator with a reputation for reliability, adaptability, and problem-solving. Seeking a Junior Developer role where I can contribute technical expertise and strong workplace professionalism.

Technical Skills

• Languages — JavaScript (ES6+), Python, C++, Rust, Bash, SQL
• Stack — React, Node.js, Express.js, REST APIs, HTML5/CSS3 -Infra & Networking — Linux (Ubuntu/Debian), Azure, WireGuard, Docker, Postfix/Dovecot, firewalls
• Databases — MySQL, MongoDB
• Tools — Git/GitHub, Postman, VS Code, Jira, Asana, HubSpot

Work Experience

Team Member (Customer & Technical Support)

Seneca College ServiceHub — Toronto, ON | 2024 – 2025

• Delivered first-line technical support for Windows, Wi-Fi, printing, and Office 365 issues
• Maintained 95% first-contact resolution rate with clear ticket documentation
• Trained 2 new hires on support workflows and knowledge base usage
• Collaborated with IT team on escalations and provided transparent updates to users

Founder & Developer

NBC VPN — Tehran, Iran | 2021 – 2022

• Provided sole technical support for 500+ customers on VPN connectivity and firewall issues
• Proactively monitored server uptime and reduced repeat issues
• Managed full customer lifecycle from onboarding to retention
• Translated complex technical issues into clear, non-technical language

Administrative Assistant (Technical Troubleshooting Focus)

Prometheus Book Distribution — Toronto, ON | 2025 – 2026

• Delivered remote and on-site technical support for staff
• Created step-by-step guides that reduced helpdesk interruptions
• Managed maintenance schedules using task tracking tools

Relevant Projects & Technical Experience

Freelance Web Developer | 2022 – Present

• Designed and developed custom websites with responsive design and modern UI/UX
• Integrated RESTful APIs and managed backend databases
• Used Git for version control and delivered projects on time

Education

Diploma in Computer Programming
Seneca College — Toronto, ON | Graduation: Fall 2025

Languages

• English — Fluent
• Persian — Native
• French — Basic

Download PDF Resume